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Haven't received download link

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Haven't received download link

Postby TShirk » Mon Feb 19, 2018 8:31 pm

Hello,
I recently (2/11) purchased an Indy license of the professional version of L3DT. My Paypal receipt email informed me I would be receiving the download link in a couple of business days; it has been a week and I have still not received the link. While using the professional edition is not yet critical to my workflow, I do want to make sure I eventually receive it. I can supply the Paypal transaction ID or any other information you may need in order to verify my purchase.
TShirk
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Joined: Mon Feb 19, 2018 8:26 pm

Re: Haven't received download link

Postby Aaron » Thu Feb 22, 2018 8:25 am

Dear TShirk,

I apologise for the delay. The server log shows the e-mail was sent on the 11th, but evidently it didn't get through. I've re-sent your activation code e-mail using a different e-mail provider, just in case sales@bundysoft.com was getting blocked somewhere. Thank you again for your purchase, and please let me know if you find any other problems, or have any questions or suggestions.

Best regards,
Aaron.
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Aaron
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Joined: Sun Nov 20, 2005 2:41 pm
Location: Melbourne, Australia


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